This Privacy Policy describes how Signal Labs ("we," "us," "our") collects, uses, and shares information when you use signallabsports.com, our Discord server, and any related services (collectively, the "Service"). By using the Service, you agree to the practices described here.
We do not sell your personal information. We share information only as follows:
Payments are processed exclusively by Whop, which acts as the merchant of record. Whop processes payments using Stripe as its underlying payment processor. Signal Labs does not receive, store, or process your payment card number, CVC, expiration date, or bank account information. Whop's collection and use of your payment data is governed by Whop's privacy policy, available at whop.com/privacy. We receive only confirmation that a subscription is active, what tier, and when it renews or cancels.
The Service includes a Discord server. Anything you post in Discord is governed by Discord's own Terms and Privacy Policy (discord.com/privacy). We can see public messages in our server and can use Discord's bot APIs to gate paid channels, post picks, and respond to interactions. We do not read your private DMs with other users. We do log message events from our own bot for audit and abuse-prevention purposes.
We use a small number of essential cookies to keep you logged in, remember preferences (e.g., timezone display), and protect against fraud. We use Cloudflare Web Analytics, a privacy-respecting analytics service that does not use cookies and does not track users across sites. We do not use third-party advertising trackers. You can disable cookies in your browser, but doing so may break login.
We use reasonable administrative, technical, and physical safeguards to protect your information, including: HTTPS/TLS in transit, encrypted storage at rest where applicable, hashed passwords (scrypt), restricted access to production systems, and least-privilege access for our infrastructure. No system is perfectly secure. We cannot guarantee absolute security, but we will notify affected users of a material data breach within the timeframe required by applicable state or federal law, generally no later than forty-five (45) days after discovery.
Depending on where you live, you may have the following rights:
State-specific notices:
To exercise your rights, email signallabs247@gmail.com. We may need to verify your identity before responding. We will respond within forty-five (45) days or as required by applicable law. You may also designate an authorized agent to make a request on your behalf.
The Service is intended for users aged twenty-one (21) and older. We do not knowingly collect personal information from anyone under 21. If we learn that we have collected information from a person under 21, we will delete it promptly. Parents or guardians who believe their child has provided information to us should contact signallabs247@gmail.com.
The Service is operated from the United States. If you access it from outside the U.S., you understand that your information will be transferred to and processed in the U.S., where data-protection laws may differ from your home country. We do not currently solicit users from the European Union, the United Kingdom, or other regions with comprehensive cross-border data-transfer rules; if you are located in such a region, please do not use the Service.
Some browsers send a "Do Not Track" signal. There is no industry consensus on how to respond. We do not currently respond to DNT signals because we do not engage in cross-site behavioral tracking.
We may update this Policy from time to time. Material changes will be communicated by email and/or by a notice on the Service at least thirty (30) days before they take effect, except when changes are required by law. The "Effective Date" at the top of this Policy reflects the most recent version.
Privacy questions, requests, and complaints:
Signal Labs — Privacy
Email: signallabs247@gmail.com
General support: signallabs247@gmail.com
Signal Labs has not sold or shared (as those terms are defined under the California Consumer Privacy Act, as amended by the CPRA) any personal information about consumers in the preceding twelve (12) months and does not intend to do so. We have not knowingly collected or sold the personal information of consumers under age 16.
The Service is not directed to, offered in, or available to residents of the European Union, European Economic Area, United Kingdom, or Switzerland. We do not knowingly accept users from those regions. If you are located in any of these jurisdictions, you must not use the Service, and any data you provide will be deleted upon discovery.
We log messages posted in channels operated by our Discord bot for moderation, abuse prevention, audit, and product-improvement purposes. By posting in the Signal Labs Discord server, you consent to this logging. We do not access your private direct messages with other users.
Some Service operations — including content generation, support triage, and abuse detection — use large language models. When you submit a support inquiry or message our bot, the content may be processed by an LLM under data-processing agreements that prohibit training on your data. We do not submit your full account record to any LLM for general training purposes.
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